FREQUENTLY ASKED QUESTIONS


Q: HOW CAN I RESERVE A SPOT ON ONE OF YOUR UPCOMING LITTERS ?

A: You can reserve your spot on one of our upcoming litters right from our website...
There will be a puppy application towards the bottom of that page and a link to pay-pal in the middle of that page to place your deposit.

Q: DEPOSITS
If I reserve a spot on one of your upcoming litters or on an available puppy that you have will my deposit be applied to my puppy purchase ?

A: YES... The deposit to reserve your spot on one of our upcoming litters or an available puppy is $262 ($250 deposit and $12 pay-pal processing fee). The $250 part of the deposit does go towards your puppy purchase.

Q: IS THE DEPOSIT REFUNDABLE

If I reserve a spot on one of your upcoming litters and then change my mind , can I get my deposit back ?

A: NO... The deposit is Non-Refundable for ANY reason. We ask that before you place a reservation on one of our upcoming litters or on an available puppy, that you are 100% sure of your decision and understand that you are committing to a puppy from Kloud 9.

Q: WILL MY PUPPY BE MICRO-CHIPPED ?

A: YES... All of our puppies come micro-chipped. The microchip registration is done by the families.We ask that when you come to pick up your puppy on puppy pick up day that  you bring a separate check or money order made out to AKC Reunite for $24.95 to register your puppys microchip.

Q: ARE YOUR DOGS REGISTERED ?

A: YES... All of our dogs are registered .. our Boxers with AKC and our Pugs with AKC and /or UKC. We also register our litters. Your puppy will come with a "Limited" registration. A "Limited" registration means that the dog/puppy is registered but no litters produced by that dog are eligible for registration. A dog registered with an AKC Limited Registration shall be ineligible to be entered in a breed competition in a licensed or member dog show.

Q: DO YOU GIVE BREEDING RIGHTS ?

A: NO... We are a Spay/Neuter Breeder. We do not give Breeding Rights. Our dogs are sold as pets with a "limited" registration.

Q: CAN WE VISIT ?

A: NO...We no longer allow visits prior to picking up your puppy or to view any available puppies that we may have younger than 8 weeks.

We have made this our policy for the following reasons:

We have been advised by our vet that the general public should not be allowed inside our home and that puppies should not be picked up by new owners until they are 8 weeks of age at which time they have had their first puppy vaccinations and some immunity has built up against infectious diseases and illnesses. There is a real danger that diseases can migrate into our home and puppies that are not yet vaccinated will be susceptible to these viruses and bacteria.

In the best interest of our puppies and adult Boxers, we are very careful about preventing the transmission of diseases to them. We take every precaution that we can to make sure that our puppies are not exposed to any kinds of disease that you may carry on your shoes or even on your hands. These diseases can be picked up and carried on your shoes for days, anywhere a dog has been, parks, pet stores, rest stops, parking lots, anywhere. Therefore as a precaution no one is allowed to touch or handle or visit while un-vaccinated puppies are on the premises.

Q: DO YOU HEALTH TEST YOUR DOGS ?

A: YES... DNA testing for ARVC & DM is to help avoid producing ARVC & DM in our puppies.  This method of using selective breeding practices does not rule out the possibility of ARVC or DM. There may be more than one mutation in the Boxer breed that may lead to this disease. It is used as a tool to lessen the occurrence in current offspring.

BOXERS (All of our Sire and Dams):

DEGENERATIVE MYELOPATHY (DM) - Degenerative Myelopathy is a devastating degenerative disease of the spinal cord that can progress rapidly and cause weakness in hind limbs and eventually paraplegia among genotypically affected dogs. DNA Testing.

ARRHYTHMOGENIC RIGHT VENTRICULAR CARDIOMYOPATHY (ARVC) - Arrhythmogenic Right Ventricular Cardiomyopathy is an inherited condition that affects the muscles of the heart. ARVC is associated with sudden cardiac dealth and congestive heart failure. DNA Testing.

PUGS (ALL of our Sires and Dams) :

PUG DOG ENCEPHALITIS( PDE) : Also known as NECROTIZING MENINGOENCEPHALITIS. Pug Dog Encephalitis in an inflammatory disease of the central nervous system that is usually progressive and fatal. Symptoms of PDE include seizures, depression, blindness.
Q: DO YOU OFFER SHIPPING ?

A: NO... We do not offer shipping... We have Families that come from all over to get our puppies. They will either fly out here or drive. It will be up to you to make those arrangements. We have a lot of families that use South West because they will accommodate traveling with your 8 week old puppy in the cabin. Again you will have to contact the airline of your choice to find out the rules and make arrangements or drive...